Privacy Policy

Last Updated: 20/12/2025

Imperial Auto Detailing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile auto detailing services or interact with our website.

1. Data Controller

The data controller responsible for your personal data is:

Business Name: Imperial Auto Detailing
Data Controller: Thomas Greenhalgh
Email: info@imperialautodetailing.uk
Phone: 07383 904618

2. Personal Data We Collect

When you book or use our mobile detailing services, we may collect the following information:

Full name

Phone number

Email address

Service address or on-site location

Vehicle information (make, model, color, and details you provide)

Appointment and service history

Payment information (processed securely by third-party payment providers; we do not store full card details)

3. Purpose of Data Collection

We collect and use personal data for the following purposes:

Scheduling and managing mobile detailing appointments

Traveling to and performing services at the correct location

Communicating with you about bookings, updates, or service-related matters

Processing payments and issuing receipts

Maintaining business records and complying with legal requirements

Improving our services and customer experience

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process personal data based on:

Performance of a contract – to provide requested detailing services

Consent – when you submit information voluntarily

Legal obligation – record keeping and compliance

Legitimate interests – operating and improving our business

5. Data Sharing

We do not sell personal data.

We may share personal data only with trusted third parties such as:

Payment processors

Appointment scheduling or booking software providers

Legal or regulatory authorities when required by law

All third parties are required to protect your data in accordance with applicable privacy laws.

6. Data Retention

We retain personal data only for as long as necessary to provide services, meet legal obligations, or resolve disputes.

7. Your Privacy Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

Access your personal data

Request correction of inaccurate information

Request deletion of your data

Restrict or object to processing

Request data portability (GDPR)

Opt out of the sale of personal data (CCPA — we do not sell personal data)

To exercise any of these rights, please contact us using the information above.

8. Data Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.